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Terms & Conditions

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Effective from: [Insert Date]

Welcome to The Little Ember Co! By browsing or purchasing from our website, you agree to be bound by the following terms and conditions. Please read them carefully.

 

1. About Us

This website is operated by The Little Ember Co, an online UK-based retailer offering products for mothers and babies. Some items are shipped directly from our suppliers via dropshipping, meaning delivery times may vary.

Contact:


📧 Email: thelittleemberco@gmail.co.uk
📍 Based on the South Coast of England

 

2. Use of Our Website

By using this site, you confirm that:

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  • You are at least 18 years old or have permission from a legal guardian

  • All information you provide is accurate and complete

  • You agree not to misuse the site (e.g. for fraud, spreading malware, or violating laws)

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We reserve the right to modify or remove content, limit access, or suspend your account if any misuse is detected.

 

3. Product Information

We do our best to ensure all product descriptions, images, and prices are accurate. However:

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  • Colours may appear differently due to screen settings

  • Sizes are approximate and may vary slightly between suppliers

  • We reserve the right to correct any errors without prior notice

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All products are subject to availability.

 

4. Orders & Payment

Once you place an order, you’ll receive a confirmation email. This does not guarantee acceptance. We reserve the right to cancel orders (with a full refund) due to:

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  • Stock issues

  • Pricing errors

  • Fraud concerns

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Payment must be made in full at checkout. We accept major credit/debit cards and third-party providers (e.g. PayPal).

 

5. Shipping & Delivery

Delivery times vary depending on the product and supplier. Please refer to our Shipping Policy for full details. While we strive to deliver on time, we cannot be held responsible for delays outside our control (e.g. customs, courier delays, strikes).

 

6. Returns & Refunds

We offer returns for most products within 14 days of receipt, subject to our Refund Policy. Items must be unused and in original packaging. Certain items (e.g. personalised goods, hygiene products) may not be eligible for return.

 

7. Intellectual Property

All website content — including images, text, graphics, and branding — is the property of The Little Ember Co and protected under UK copyright law. You may not copy, reproduce, or distribute content without written permission.

 

8. Liability

We aim to provide a safe and seamless experience, but:

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  • We are not liable for any indirect or consequential loss from using our site or products

  • Our total liability is limited to the purchase price of the product in question

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Nothing in these terms excludes liability for death or personal injury caused by our negligence.

 

9. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices.

 

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will take effect immediately when posted on this page. Continued use of the site constitutes your acceptance of the new terms.

 

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of the United Kingdom.

 

Questions or Concerns?

If you have any questions about these Terms and Conditions, please contact us at:
📧 thelittleemberco@gmail.com

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